Manager, Clinical Intergration

Job Summary

  • Working directly with primary care practice sites and hospital partners, oversees the implementation of the MHN model of care; Using the MHN staging and designation process evaluates practices against the process, establishes performance goals and provides consultation for advancement.
  • Evaluates work plans and progress reports; re-evaluates practices against standards to achieve desired level of designation.
  • Assists with the design of workflows to support clinical integration and to maximize the role of non-physician team members.
  • Integrates the full range of MHN technology solutions and data analytics; Works with site Care Management staff to utilize information produced by MHN and other available data to improve performance and quality.
  • Contributes to the formation and implementation of clinical and operational initiatives using evidence-based practices to drive results across the MHN population significantly improving care and reducing costs
  • Contributes to the development of the full range of disease management tools, health and wellness tools, and techniques including health risk assessments, screening tools, point of care reminders, and patient and family educational and engagement tools; Assists sites with their implementation.
  • Develops and provides education and training of medical home staff, physician and providers; utilizes webinars and collaborative learning models that may be disease, patient experience or operationally focused
  • Builds relationships with community agencies, care delivery and educational partners/contractors; may serve as the liaison to these entities.
  • Researches innovative disease specific programs such as Shared Decision Making, Asthma Outcome, Diabetes programs and presents findings and develops processes for implementation following approval.

Required Competencies

  • Minimum of 3-5 years of healthcare experience focused on disease management/care management, Ambulatory Care, Physician group; professional practice; combination preferred; RN, Medical Assistant, LSW, LCSW preferred
  • At least 3-5 years leadership, consulting or customer/patient relationship, health coaching experience desired
  • Demonstrated knowledge and experience with electronic information systems
  • Demonstrated knowledge and experience of systems to improve population health and disease management
  • Demonstrated knowledge and experience in management of disease processes
  • Excellent oral, written and interpersonal communication skills. Ability to work independently and also as a team with a wide variety of individuals. Excellent organizational skills
  • Knowledge and experience working with NCQA, Joint Commission standards and requirements of state and federal agencies
  • Knowledge of Medicaid and Medicare desired
  • Demonstrated experience in program development, training/education, management
  • Ability to foster teamwork, mentor physicians and staff at all levels throughout an organization
  • Experience in academic medical centers, safety net/public health hospitals, FQHCs and physician groups desirable
  • Proficient computer skills
  • Bachelor’s Degree in Nursing, Pharmacy, Social work or other healthcare degree; certificate or associates degrees with significant experience will be considered (RN, Medical Assistant)

To apply, please send your resume and cover letter to kkzeski@mhnchicago.org.