Results that matter

Since 2009, Medical Home Network has virtually integrated 23 hospitals and over 300 primary care entities. This has dramatically improved the health of more than 180,000 Chicago safety-net patients.

11% Lower Emergency Department Utilization

36% Lower In-Patient Days


89% of patients engaged in
completing their Health Risk Assessments

Collaborating to connect the healthcare ecosystem

We have connected providers to support one of the largest Medicaid health plans in Chicago.

23 Hospitals
+300 Primary Care Entities
180,000 Safety Net Patients

Our impact on people

Patient snapshot:

  • Male in his 60's
  • Atrial fibrillation, asthma, hypertension
  • Used emergency room for medication refills
  • After enrolling in MHN, consistently sees his PCP for care

Over the course of two years, a patient with atrial fibrillation, asthma and hypertension visited the ER 25 times for medication refills.

Through the MHNConnect portal, the provider was able to see the patient's high ER utilization and target outreach to better support his care. The patient was connected to an RN Care Manager who helped manage his medications, order his refills, and ensure he had regular visits with his primary care physician. Last year, the patient visited the ER only two times.

Result: As part of MHN, the patient achieved a 92% reduction in ER visits, and now has a productive relationship with his primary care physician.

Source: MHN ACO

92%Reduction in ER visits

Stock Photo

Our impact on relationships

  • La Rabida Children’s Hospital
  • Medical home for Chicago kids
  • 30% reduced appointment cancellations as a result of patients feeling a connection to their medical home

"There is a personal side to this model of care that is important. It's about caring and trust. It's about getting to know patients and their families and the patients and families getting to know us. It's about having the capabilities through the portal, trained and committed care teams, and physicians throughout the system willing to work together for the benefit of the patients that makes this work so well."

Brenda Wolf, President and CEO of La Rabida Children's Hospital, Chicago

Source: La Rabida Children's Hospital

30%Reduction in appointment cancellations

Brenda Wolf, President and CEO of La Rabida Children's Hospital, is an advocate of Medical Home Network.